25 July 2010

City Chain Kept Their Promises

(One of my favourite and expensive watches)

How many of you have experienced the disappointment when a shop where you purchased your item, promised to assist you when your item broke but in real fact they did not? Well...I have, especially electrical goods. However, it is a different story with City Chain.

Recently, the glass of my watch broke. I accidentally dropped it from the sofa. So, in April 2010, I sent it back to City Chain, The Spring, where I bought it two years ago. The staff promised me before that if anything happened to the watch, I can always send it to the shop for repair.

Whalla! True enough! When I sent it to them, they accepted it without any question and they promised to get it fix in three months. I was so happy tto hear it, since the watch is my favourite. After three months, it is fixed! they called me up to collect it and it only cost me RM25 to replace the glass in KL.


I must thank City Chain for their good services. I would really recommend this shop, located in The Spring, Kuching, to those who are thinking of buying high quality watches. You won't regret it.

12 Reptozian Messages:

Norris said...

bagus juak kedai ya hoo..syukur nya sik siasat u Willie..ehehee...
aku sik minat kei jam tangan..alegik tangan aku..ahahahaha..sikpa la..atleast dpt jimat sik gago meli jam...tp boleh gak p kedai ya next time..nie tau cati hadiah jam utk u bro..eehehe

lina said...

good service!

But then, had to wait so long to get it fixed?

cyrildason said...

My sis bought a watch there this year. Good to know about their service coz I paid RM300 for the watch!

-cyrildason.com

Faizal n Fashitah said...

Aaa City Chain.. tempat aku meli jam French Connection ku. Price memang murah compared to other places yang penah ku pegi. But fixing u pun jam for 3 mths nang agak lamak eh.

Willie a.k.a Reptoz said...

Norris :Sik perlu siasat. Aku bayar bah. Aku sik dapat sikda jam pok. Rimas aku mun x tauk masa.

Lina :That one i'm not sure. But, they had to send it to KL from Kuching.

Cyril :If anything happen to her watch, just send it there. They'll fix it for your sis.

Faizal :wah. X sangka u meli sia juak o? aku plan mok meli Seiko lepas to dari sia. Kacak kacak jam sia bah.

Mei Teng said...

It's good that people (or businesses) keep their word.

Pete said...

Good business practice...., very important for them to keep their promise! Nice watch!

eugene said...

i bet they have bought you over,and you will sure go and purchase your next watch from them, won't you?

Willie a.k.a Reptoz said...

MeiTeng :Yeah..they should be.

Pete :Thanks.

Eugene :Definitely!

lvynana said...

kacak jam tangan.

fonsusz said...

kacak jam...enjin 22 jewels.

Willie a.k.a Reptoz said...

Ivynana, Fonsusz :Thanks